topic documentation.sas.com inoperable in All Things Community

documentation.sas.com inoperable

Kurt_Bremser — Wed, 14 Oct 2020 11:15:12 GMT

Since this morning, I am not able to get a page from the documentation website.

The server does not return anything.

@ChrisHemedinger @ShelleySessoms @BeverlyBrown

Calling out because this is quite an "emergency".

Re: documentation.sas.com inoperable

Kurt_Bremser — Wed, 14 Oct 2020 11:46:52 GMT

Fixed. Thanks to anyone who did it.

Re: documentation.sas.com inoperable

JuanS_OCS — Wed, 14 Oct 2020 11:51:57 GMT

Thanks indeed.

And thanks to you Kurt, your post triggered an idea I had for a while

https://communities.sas.com/t5/SASware-Ballot-Ideas/Local-mirror-of-documentation-sas-com/idi-p/691505#M4201

We will see if it is worth or feasible, for now I am glad I took it out of my mind.

Re: documentation.sas.com inoperable

ChrisHemedinger — Wed, 14 Oct 2020 14:13:42 GMT

I passed this experience on to the documentation team, and they are investigating any lingering slowness/interruptions.

Re: documentation.sas.com inoperable

GaryM — Wed, 14 Oct 2020 14:17:52 GMT

SAS Help Center experienced an outage earlier today. We at SAS are very sorry for the inconvenience caused by the outage. Our diagnostics indicate the problem has been resolved. If we have further updates regarding this situation, I will share them here. Again, our apologies.

Re: documentation.sas.com inoperable

Kurt_Bremser — Wed, 14 Oct 2020 14:19:24 GMT

I just wanted to ring the good ol' alarm bell, in case no one else noticed.