topic Re: Accessibility Community? in All Things Community

Accessibility Community?

Reports_R_Us — Fri, 14 Aug 2020 15:39:17 GMT

What happened to the SAS Accessibility community? When I use the link to the community at the bottom of the page referenced below, I get an 'Access Denied' screen. Has it moved or been removed for some reason?

https://www.sas.com/en_us/company-information/accessibility.html

Any plans to add the accessibility community to the main SAS communities page?

Re: Accessibility Community?

ShelleySessoms — Fri, 14 Aug 2020 17:09:23 GMT

Thanks for letting us know that board was not accessible (no pun intended).

It's available again now: https://communities.sas.com/t5/Accessibility/bd-p/accessibility. You'll find it in our main Community dropdown under Welcome.

Re: Accessibility Community?

Reports_R_Us — Fri, 14 Aug 2020 17:16:03 GMT

Great! Thank you!

Re: Accessibility Community?

Reports_R_Us — Fri, 14 Aug 2020 17:18:25 GMT

I spoke too soon! I just tried it and got the same access denied message 😞

Re: Accessibility Community?

ShelleySessoms — Fri, 14 Aug 2020 17:36:01 GMT

Try now. It might have taken a few minutes to show up since I moved it from a hidden area to a live area.

Re: Accessibility Community?

Reports_R_Us — Fri, 14 Aug 2020 18:12:10 GMT

Sorry Shelley, I still can't access it. Same message. I had a colleague try as well. No luck. 😞

Re: Accessibility Community?

ShelleySessoms — Fri, 14 Aug 2020 18:57:10 GMT

I've had several people inside and outside of SAS try it as well, @Reports_R_Us. It is there for everyone, even if you are not logged in.

I might suggest logging out of communities and then back in, to see if that jiggles the handle enough to access it. You might also try a different browser. I am using Chrome, but also was able to access it using Edge.

Re: Accessibility Community?

Reports_R_Us — Fri, 14 Aug 2020 19:34:17 GMT

I am also using Chrome. I was finally able to get in using MS Edge (although I had tried that before I last posted as well).

In Chrome I tried a new browsing session and logging out. I can view any community when I’m not logged in except for the accessibility one. When I try that one, I’m automatically directed to the sign in page. Once signed in, I get the same access denied message. Same with my colleague who also tried it.

In any case, I'm glad I finally have a way to get in. Thanks for your help.