topic Re: Interface Issue- Password expired and trying to reset in All Things Community

Interface Issue- Password expired and trying to reset

SuryaKiran — Thu, 07 Mar 2019 12:37:09 GMT

Hello,

I see there are some changes in the interface when logging into the community. When I tried to login today it asked me to reset my password since it has expired, but the reset screen is missing info (See screenshot below). To resolve this I went through the forgot password approach, thought of sharing here so that someone is aware of it and can take a look.

I have tried clearing the cookies, different browser but still the same.

Re: Interface Issue- Password expired and trying to reset

RW9 — Thu, 07 Mar 2019 12:45:52 GMT

Yes, not only that it doesn't save login details anymore. Any time I open a new browser session, restart, or sometimmes even randomly on the same session I have to enter my password. Highly annoying!! The previous authentication system was pretty bad, but this just made it worse.

Re: Interface Issue- Password expired and trying to reset

ChrisHemedinger — Thu, 07 Mar 2019 15:08:31 GMT

Thanks for the feedback. We are tracking these behaviors and a few others with the team that supports the login experience.

We hear you -- and I've been experiencing some of the same things.