topic Re: Responding to item in long thread in All Things Community

Responding to item in long thread

Rick_SAS — Thu, 08 Oct 2015 14:08:17 GMT

Here is something that bugs me. Suppose the OP asks a question, and User1 gives a partial solution and User2 gives a partial solution. When I respond to this thread, I have to choose one of the items in the thread to Reply to. Let's say I reply to User2. That opens a new window and enables me to see the response from User2, but I cannot see the original question or the response from User1. This makes collaboration difficult. I can no longer see or cut-and-paste from the OP or User1, so it is hard for me to say, "The OP said 'QUOTE THE OP'" and User1 suggested "QUOTE USER1," etc.

Often I create a new browser tab and go to the complete thread so that I can see the details from all previous replies. But this is inconvenient. I'd like to have an option to see the complete thread while I am responding.

Re: Responding to item in long thread

RW9 — Thu, 08 Oct 2015 14:27:54 GMT

I agree. In other forum software I have seen the response box pops out and you can use each separately. Then hovering over the original responses shows a number indicating a forum post. In your response you can put:

---

[quote_112]

...snip

[/quote]

I liked this post

[quote_117]

...snip

[/quote]

This one too.

---

To link directly to post numbers. Might be an option.

Re: Responding to item in long thread

ballardw — Thu, 08 Oct 2015 14:36:25 GMT

The closest I have found for a work-around is instead of clicking on "Reply" to right click on the reply button and open in a new window. Which at least allows switching between tabs/windows to read the base thread.

Re: Responding to item in long thread

LainieH — Thu, 08 Oct 2015 14:37:07 GMT

@Rick_SAS wrote:

Here is something that bugs me. Suppose the OP asks a question, and User1 gives a partial solution and User2 gives a partial solution. When I respond to this thread, I have to choose one of the items in the thread to Reply to. Let's say I reply to User2. That opens a new window and enables me to see the response from User2, but I cannot see the original question or the response from User1. This makes collaboration difficult. I can no longer see or cut-and-paste from the OP or User1, so it is hard for me to say, "The OP said 'QUOTE THE OP'" and User1 suggested "QUOTE USER1," etc.

Often I create a new browser tab and go to the complete thread so that I can see the details from all previous replies. But this is inconvenient. I'd like to have an option to see the complete thread while I am responding.

Rick, I want to learn more about your experience. I think I understand > you have a list of 3 replies to question 1 and you reply to reply 3 but can't see question 1.

This is a slightly different issue than the user in this feedback post who wants to have additional context for "replying to replies" : https://communities.sas.com/t5/Trailblazer-Lounge/Reply-to-other-than-last-post/m-p/228759 .. in this case, a short term workaround is to click the Quote message (like I've done here) to insert a quote from the last message.

However this doesn't solve your particular issue: which I understand can be a problem. Especially if it is a complicated question and you neeed to reference it.

Have you tried this option yet?

While in edit mode, you can click the "view dicussion in a popup" below the editor, while editing a post.

This will open a window or tab separately that will allow you to see the complete thread. Does that help? I'll also look into configuration options just in case.

Re: Responding to item in long thread

Rick_SAS — Thu, 08 Oct 2015 15:01:49 GMT

@LainieH wrote:
Have you tried this option yet?

While in edit mode, you can click the "view dicussion in a popup" below the editor, while editing a post.

This will open a window or tab separately that will allow you to see the complete thread. Does that help? I'll also look into configuration options just in case.

That's a good tip. I had not noticed the "View discussion in a popup" link. This will make it easier to reply to several posts in a single thread.