topic JTA transaction unexpectedly rolled back in Architecture

JTA transaction unexpectedly rolled back

Azeem112 — Tue, 08 Oct 2019 15:08:31 GMT

Dear Experts,

The client has an EGRC 6.1 server with 3 (Meta+App) (VA) and (Middle) tires. the system is very slow and I'm facing the below error

HTTP Status 500 - JTA transaction unexpectedly rolled back (maybe due to a timeout); nested exception is javax.transaction.RollbackException: Error in committing: could not flush state image null com.atomikos.persistence.LogException - rolling back instead

in EGRC logs, workflow logs and while connecting with SASContentServer/dircontents.jsp

I'm not able to retrieve workflow templates from workflow studio and response time is more than 3 minutes.

Can you please update how can I fix the error.

Thanks.

Re: JTA transaction unexpectedly rolled back

ShelleySessoms — Thu, 10 Oct 2019 18:09:11 GMT

Hi @Azeem112,

I think it would be good to contact SAS Technical Support for this type of question, as there will likely be multiple iterations for information gathering and testing.

https://support.sas.com/ctx/supportform/createForm

Best of luck,

Shelley

Re: JTA transaction unexpectedly rolled back

osmelbrito — Mon, 21 Jun 2021 19:28:47 GMT

I'm getting the same error using SAS Financial Management 5.6

Re: JTA transaction unexpectedly rolled back

SASKiwi — Mon, 21 Jun 2021 20:38:50 GMT

As stated SAS Tech Support is the best option for this type of problem.