SAS VIYA 3.5 Install Issues

vorkady — Mon, 15 Feb 2021 21:46:38 GMT

We are encountering install issue with rabbitmq cluster. following are the partial error logs . Any help appreciated

"stdout": "Fri Feb 12 14:55:37 EST 2021 setup_rabbit_cluster *************

Fri Feb 12 14:55:37 EST 2021 setup_rabbit_cluster Beginning SAS RabbitMQ clustering setup

Fri Feb 12 14:55:38 EST 2021 (debug) setup_rabbit_cluster SSL is trueFri Feb 12 14:55:38 EST 2021 (debug) setup_rabbit_cluster CHECK_PORT is 5671

Fri Feb 12 14:55:38 EST 2021 (debug) setup_rabbit_cluster First host in list is server6.srv.bmogc.net

Fri Feb 12 14:55:38 EST 2021 (debug) setup_rabbit_cluster First host shortname is server6

Fri Feb 12 14:55:38 EST 2021 (debug) setup_rabbit_cluster Primary Host is server6.srv.bmogc.net\

Fri Feb 12 14:55:38 EST 2021 (debug) setup_rabbit_cluster Primary Short Host is server6

Fri Feb 12 14:55:38 EST 2021 (debug) setup_rabbit_cluster My Host is saseocbldapp007.srv.bmogc.net\

Fri Feb 12 14:55:38 EST 2021 (debug) setup_rabbit_cluster I am a clustering host\

Fri Feb 12 14:55:38 EST 2021 setup_rabbit_cluster Copy generated Erlang shared secret to Rabbit.

Fri Feb 12 14:55:42 EST 2021 setup_rabbit_cluster Copying generated Erlang shared secret to Rabbit.

Fri Feb 12 14:55:42 EST 2021 setup_rabbit_cluster Starting sas-viya-rabbitmq-server-default

Fri Feb 12 14:55:59 EST 2021 setup_rabbit_cluster Wait for a Rabbit listener instance on the primary host server6.srv.bmogc.net

Fri Feb 12 14:55:59 EST 2021 (debug) setup_rabbit_cluster wait_for_host server6.srv.bmogc.net succeeded, listener detected.

Fri Feb 12 14:56:02 EST 2021 (debug) setup_rabbit_cluster Issuing clustering commands

Fri Feb 12 14:56:02 EST 2021 (debug) setup_rabbit_cluster Stop the Rabbit app (not the server though)

Fri Feb 12 14:56:05 EST 2021 (debug) setup_rabbit_cluster USE_LONGNAME = true, MY_PRIMARY is rabbit@server6.srv.bmogc.net

Fri Feb 12 14:56:05 EST 2021 (debug) setup_rabbit_cluster Cluster with the primary node

Fri Feb 12 14:56:08 EST 2021 setup_rabbit_cluster Attempts to join_cluster with the node rabbit@server6.srv.bmogc.net failed. Clustering failed.

Fri Feb 12 14:56:08 EST 2021 setup_rabbit_cluster Returned status was 69",

Re: SAS VIYA 3.5 Install Issues

SColeman — Thu, 04 Mar 2021 12:40:01 GMT

Hi Vorkady,

The logs in /var/log/sas/viya/rabbitmq-server/default/* and /tmp/sas_setup_rabbit_cluster.log should contain more information.

Without knowing what those logs contain, we can't be certain what the issue is, but there are two common causes behind rabbit clustering errors:

1. DNS problems, such as when multiple NICs exist on the machines. This can be resolved by using host_vars as seen here:

https://communities.sas.com/t5/SAS-Communities-Library/Understanding-Network-Binding-Variables-in-SAS-Viya-3-5/ta-p/627000

You can create a file where the filename is the ansible alias of that machine, IE: viya_node1.yml and the contents of the file contain your network config as seen here:

$ cat /path/to/sas_viya_playbook/host_vars/sasviya01.yml
---
network_conf:
  SAS_HOSTNAME: sasviya01.race.sas.com
  SAS_BIND_ADDR_IF: "eth0"

I would also make sure that the /etc/hosts files between the machines have consistent values.

2. Port blockages. IE: firewalld doesn't have the necessary items in its whitelist or iptables rules are filtering the necessary ports. This can be resolved by ensuring your ports aren't blocked.

topic SAS VIYA 3.5 Install Issues in SAS Viya

SAS VIYA 3.5 Install Issues

Re: SAS VIYA 3.5 Install Issues