<?xml version="1.0" encoding="UTF-8"?>
<rss xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#" xmlns:taxo="http://purl.org/rss/1.0/modules/taxonomy/" version="2.0">
  <channel>
    <title>topic Support Alert: ReportServicesGroup fails to initialize after you upgrade to SAS Viya Stable 2025.07. in SAS Viya</title>
    <link>https://communities.sas.com/t5/SAS-Viya/Support-Alert-ReportServicesGroup-fails-to-initialize-after-you/m-p/971407#M2924</link>
    <description>&lt;P&gt;&lt;EM&gt;&lt;STRONG&gt;UPDATE:&lt;/STRONG&gt; a patch is now available. See the &lt;A href="https://sas.service-now.com/csm?id=kb_article_view&amp;amp;sysparm_article=KB0042055" target="_self"&gt;SAS note&lt;/A&gt; for details.&lt;/EM&gt;&lt;/P&gt;
&lt;H2&gt;Description&lt;/H2&gt;
&lt;P&gt;&lt;A href="https://sas.service-now.com/csm?id=kb_article_view&amp;amp;sysparm_article=KB0042055" target="_self"&gt;KB0042055: &lt;/A&gt;&amp;nbsp;&amp;nbsp;ReportServiceGroup fails to initialize and "DatabaseException...." occurs after upgrade to SAS® Viya® Stable 2025.07&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;H2&gt;Symptoms&lt;/H2&gt;
&lt;P&gt;&lt;SPAN&gt;In this scenario, the following symptoms occur:&lt;/SPAN&gt;&lt;/P&gt;
&lt;UL&gt;
&lt;LI&gt;&lt;SPAN&gt;SAS&lt;SUP&gt;®&lt;/SUP&gt;&amp;nbsp;Visual Analytics reports stop responding during the&amp;nbsp;&lt;STRONG&gt;Opening report&lt;/STRONG&gt;&amp;nbsp;step.&amp;nbsp;&lt;/SPAN&gt;&lt;/LI&gt;
&lt;LI&gt;The sas-report-services-group pod fails to start.&lt;/LI&gt;
&lt;LI&gt;&lt;SPAN&gt;Any table in the&amp;nbsp;&lt;EM&gt;reportservicesgroup&amp;nbsp;&lt;/EM&gt;database schema might be impacted and referenced in an error.&lt;/SPAN&gt;&lt;/LI&gt;
&lt;LI&gt;Database Exceptions such as the following are present in the sas-report-services-group pod log:&lt;/LI&gt;
&lt;/UL&gt;
&lt;LI-CODE lang="shell"&gt;&amp;nbsp;liquibase.exception.DatabaseException: ERROR: could not create unique index "report_data_pk"&amp;nbsp;&amp;nbsp;Detail: Key (report_id)=(576160ef-d652-463c-b0dc-f0ada4a2fbd0) is duplicated. [Failed SQL:&amp;nbsp;&amp;nbsp;(0) ALTER&amp;nbsp; TABLE reportservicesgroup.report_data ADD CONSTRAINT report_data_pk&amp;nbsp;&amp;nbsp;PRIMARY KEY (report_id)]&lt;/LI-CODE&gt;
&lt;P&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/P&gt;
&lt;H1&gt;Affected Environments&lt;/H1&gt;
&lt;P&gt;&lt;SPAN&gt;You encounter this issue if the following is true:&lt;/SPAN&gt;&lt;/P&gt;
&lt;UL&gt;
&lt;LI&gt;&lt;SPAN&gt;You initially installed your SAS Viya LTS or Stable release at 2024.06 or earlier.&amp;nbsp;&lt;/SPAN&gt;&lt;/LI&gt;
&lt;LI&gt;&lt;SPAN&gt;You upgrade to SAS Viya Stable 2025.07.&lt;/SPAN&gt;&lt;/LI&gt;
&lt;/UL&gt;
&lt;P&gt;&lt;SPAN&gt;See &lt;A href="https://sas.service-now.com/csm?id=kb_article_view&amp;amp;sysparm_article=KB0042055" target="_self"&gt;SAS support article&amp;nbsp;KB0042055&lt;/A&gt;&amp;nbsp;for more guidance and next actions.&lt;/SPAN&gt;&lt;/P&gt;</description>
    <pubDate>Fri, 25 Jul 2025 13:34:50 GMT</pubDate>
    <dc:creator>SAS_TSNEWS</dc:creator>
    <dc:date>2025-07-25T13:34:50Z</dc:date>
    <item>
      <title>Support Alert: ReportServicesGroup fails to initialize after you upgrade to SAS Viya Stable 2025.07.</title>
      <link>https://communities.sas.com/t5/SAS-Viya/Support-Alert-ReportServicesGroup-fails-to-initialize-after-you/m-p/971407#M2924</link>
      <description>&lt;P&gt;&lt;EM&gt;&lt;STRONG&gt;UPDATE:&lt;/STRONG&gt; a patch is now available. See the &lt;A href="https://sas.service-now.com/csm?id=kb_article_view&amp;amp;sysparm_article=KB0042055" target="_self"&gt;SAS note&lt;/A&gt; for details.&lt;/EM&gt;&lt;/P&gt;
&lt;H2&gt;Description&lt;/H2&gt;
&lt;P&gt;&lt;A href="https://sas.service-now.com/csm?id=kb_article_view&amp;amp;sysparm_article=KB0042055" target="_self"&gt;KB0042055: &lt;/A&gt;&amp;nbsp;&amp;nbsp;ReportServiceGroup fails to initialize and "DatabaseException...." occurs after upgrade to SAS® Viya® Stable 2025.07&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;H2&gt;Symptoms&lt;/H2&gt;
&lt;P&gt;&lt;SPAN&gt;In this scenario, the following symptoms occur:&lt;/SPAN&gt;&lt;/P&gt;
&lt;UL&gt;
&lt;LI&gt;&lt;SPAN&gt;SAS&lt;SUP&gt;®&lt;/SUP&gt;&amp;nbsp;Visual Analytics reports stop responding during the&amp;nbsp;&lt;STRONG&gt;Opening report&lt;/STRONG&gt;&amp;nbsp;step.&amp;nbsp;&lt;/SPAN&gt;&lt;/LI&gt;
&lt;LI&gt;The sas-report-services-group pod fails to start.&lt;/LI&gt;
&lt;LI&gt;&lt;SPAN&gt;Any table in the&amp;nbsp;&lt;EM&gt;reportservicesgroup&amp;nbsp;&lt;/EM&gt;database schema might be impacted and referenced in an error.&lt;/SPAN&gt;&lt;/LI&gt;
&lt;LI&gt;Database Exceptions such as the following are present in the sas-report-services-group pod log:&lt;/LI&gt;
&lt;/UL&gt;
&lt;LI-CODE lang="shell"&gt;&amp;nbsp;liquibase.exception.DatabaseException: ERROR: could not create unique index "report_data_pk"&amp;nbsp;&amp;nbsp;Detail: Key (report_id)=(576160ef-d652-463c-b0dc-f0ada4a2fbd0) is duplicated. [Failed SQL:&amp;nbsp;&amp;nbsp;(0) ALTER&amp;nbsp; TABLE reportservicesgroup.report_data ADD CONSTRAINT report_data_pk&amp;nbsp;&amp;nbsp;PRIMARY KEY (report_id)]&lt;/LI-CODE&gt;
&lt;P&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/P&gt;
&lt;H1&gt;Affected Environments&lt;/H1&gt;
&lt;P&gt;&lt;SPAN&gt;You encounter this issue if the following is true:&lt;/SPAN&gt;&lt;/P&gt;
&lt;UL&gt;
&lt;LI&gt;&lt;SPAN&gt;You initially installed your SAS Viya LTS or Stable release at 2024.06 or earlier.&amp;nbsp;&lt;/SPAN&gt;&lt;/LI&gt;
&lt;LI&gt;&lt;SPAN&gt;You upgrade to SAS Viya Stable 2025.07.&lt;/SPAN&gt;&lt;/LI&gt;
&lt;/UL&gt;
&lt;P&gt;&lt;SPAN&gt;See &lt;A href="https://sas.service-now.com/csm?id=kb_article_view&amp;amp;sysparm_article=KB0042055" target="_self"&gt;SAS support article&amp;nbsp;KB0042055&lt;/A&gt;&amp;nbsp;for more guidance and next actions.&lt;/SPAN&gt;&lt;/P&gt;</description>
      <pubDate>Fri, 25 Jul 2025 13:34:50 GMT</pubDate>
      <guid>https://communities.sas.com/t5/SAS-Viya/Support-Alert-ReportServicesGroup-fails-to-initialize-after-you/m-p/971407#M2924</guid>
      <dc:creator>SAS_TSNEWS</dc:creator>
      <dc:date>2025-07-25T13:34:50Z</dc:date>
    </item>
  </channel>
</rss>

