https://communities.sas.com/t5/SAS-Viya/Unable-to-add-SAS-VA-dashboards-to-My-Favorites/m-p/908783#M2167 Have these users recently changed their password? Tue, 19 Dec 2023 11:15:25 GMT JosvanderVelden 2023-12-19T11:15:25Z https://communities.sas.com/t5/SAS-Viya/Unable-to-add-SAS-VA-dashboards-to-My-Favorites/m-p/908767#M2166 <P>Hi,</P> <P>Some of our users are unable to add SAS VA dashboards to their "My Favorites" folder. If they right click on a report the menu doesn't show the option to add the report to their favorites (see below).</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="BerryH_0-1702969621429.png" style="width: 400px;"><img src="https://communities.sas.com/t5/image/serverpage/image-id/91714iC853370784FD4F71/image-size/medium?v=v2&amp;px=400" role="button" title="BerryH_0-1702969621429.png" alt="BerryH_0-1702969621429.png" /></span></P> <P>&nbsp;</P> <P>I've already checked the rules below, which seem fine to me.</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="BerryH_1-1702969708568.png" style="width: 400px;"><img src="https://communities.sas.com/t5/image/serverpage/image-id/91715i9A2FE6AC44189525/image-size/medium?v=v2&amp;px=400" role="button" title="BerryH_1-1702969708568.png" alt="BerryH_1-1702969708568.png" /></span></P> <P>&nbsp;</P> <P>Does anyone have any more suggestions?</P> <P>&nbsp;</P> <P>Thanks in advance.</P> <P>&nbsp;</P> <P>Berry</P> <P>&nbsp;</P> Tue, 19 Dec 2023 07:09:41 GMT https://communities.sas.com/t5/SAS-Viya/Unable-to-add-SAS-VA-dashboards-to-My-Favorites/m-p/908767#M2166 BerryH 2023-12-19T07:09:41Z https://communities.sas.com/t5/SAS-Viya/Unable-to-add-SAS-VA-dashboards-to-My-Favorites/m-p/908783#M2167 Have these users recently changed their password? Tue, 19 Dec 2023 11:15:25 GMT https://communities.sas.com/t5/SAS-Viya/Unable-to-add-SAS-VA-dashboards-to-My-Favorites/m-p/908783#M2167 JosvanderVelden 2023-12-19T11:15:25Z https://communities.sas.com/t5/SAS-Viya/Unable-to-add-SAS-VA-dashboards-to-My-Favorites/m-p/908785#M2168 Hi, no these users have not changed their passwords.<BR /> Tue, 19 Dec 2023 11:17:16 GMT https://communities.sas.com/t5/SAS-Viya/Unable-to-add-SAS-VA-dashboards-to-My-Favorites/m-p/908785#M2168 BerryH 2023-12-19T11:17:16Z https://communities.sas.com/t5/SAS-Viya/Unable-to-add-SAS-VA-dashboards-to-My-Favorites/m-p/908799#M2169 In that case I suggest to open a track with SAS technical support: <A href="https://service.sas.com/csm" target="_blank">https://service.sas.com/csm</A> Tue, 19 Dec 2023 13:08:53 GMT https://communities.sas.com/t5/SAS-Viya/Unable-to-add-SAS-VA-dashboards-to-My-Favorites/m-p/908799#M2169 JosvanderVelden 2023-12-19T13:08:53Z