How to resolve the continuous sas server reset issue?

[krishrajesh]

Hi sas users, 

Have a great day!!! 

Here I have attached the popup message screenshot which was continuously shown on my sas windows page. I can't avoid this message. if I select "Yes" option, It will reset my sas library. within a sec the same will shown again and again. I cant even access the single step in sas studio (popup disturbance). I can't select "No" option. 

Even I restarted my sas studio again and again. but this popup come again and again. I cant stop this popup. Please guide me solve this issue guys.

Thank you so much,

regards, 

Rajesh Krishnamoorthy

[Kurt_Bremser]

On the SAS On Demand login page, look at the state of your quota. If that is OK, get in contact with SAS technical support (also available on the login page).

[krishrajesh]

Hi sir, 

Thank you so much for your reply, 

I think there is lot more space in my sas quotas. So anyway, As per your guidance I am going to get some help from sas support team. 

Thanks for your time and consideration sir, 

regards,

Rajesh Krishnamoorthy

[lekhanani]

My SAS EG 8 session to the server disconnects after let's say after I come back from lunch. It doesn't even let me connect again and I lose everything I've done because I need to restart. I've never had this problem when using SAS EG 7. Does anyone know why it does this or how to keep it alive?

[SASKiwi]

EG has an autosave feature that should allow you to recover unsaved work. I use it frequently. Check your EG options under Tool to ensure it is switched on:

EG has no timeout connection options. That is typically a server-side issue. Talk to your SAS administrator about the timeouts. It is their responsibility to deal with these types of problems. If there were any SAS server-related changes when EG was upgraded this might explain the change.