If this just started happening then it suggests a change in the environment, perhaps and update (or removal) of a component that EG depends on. I suggest working with SAS Technical Support. They can instruct about how to enable and collect logging information to help diagnose.
Check out SAS Innovate on-demand content! Watch the main stage sessions, keynotes, and over 20 technical breakout sessions!
Available on demand!
Missed SAS Innovate Las Vegas? Watch all the action for free! View the keynotes, general sessions and 22 breakouts on demand.