Company: Partner Republic Dan.Bilisim A.S
Company background: We are helping to the companies who want to know their customers better and design the product, service and service model according to customer expectations. Value Propositions We’re focusing on creating business value by using SAS Analytics Customer Intelligence Tools and design the proper customer journeys to have a greater engagement with the customer and design the moment of truth for the segmented customer journeys. • 20+ years experienced team • Producing business cases • Focused on creating values • Data interpretation • Providing business models Through innovative and capable team who focus on personalization and recommendation engine creation, Partner Republic helps mostly B2C companies and improve performance and deliver value by making better decisions faster. The focus is on Customer analytics and customer intelligence with experienced and qualified employee base and references.
Contact: Demet Yarkın
Title: CEO
Country: TURKEY
Award Category: Distinguished Partner
Why did your organization decide to work with a SAS partner? What was the business need?
SAS has a flexible platform that it can be managed in any customer or B2B company need while SAS is strong on analytics and the missing part is on Customer Experience design with more in business perspective. We thought that there will be a perfect match to cover all.
And when the company's owner used to work with SAS on the customer side the company is just started it's journey to extend this experience to other companies who have the pain on digital customer experience and now as a Partner we are the reseller and the delivery partner with end to end experience.
What were the expectations of the partner and how did the partner exceed them?
The main expectation as a partner to have deep delivery capabilities on the expertise while as Partner Republic we sell the whole Customer Intelligence projects as a resell and sell with and we got the local awards to be the winner on gathering new accounts to SAS and also we have success stories!
We already got proven ROI based projects with largest customer perspective.
How did the partner's contributions lead to your organization's success? Please quantify if possible.
As we're focusing on CI360 and VIYA ecosystem, as in our region and EU we started to extend to new regions and extend our experience to other SAS people even with case studies. And on top of this we have an MASP agreement now to enlarge our expertise with SAS capabilities.
