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John_Wick
Obsidian | Level 7

Hello, experts!

Periodically, we encounter a problem when a queue of unfulfilled campaigns that have been scheduled begins to accumulate in the LSF scheduler. At the same time, in the SASCICore logs of the 6th server, we see that the campaigns have been completed, but for some reason SASServer6 does not send a response about the execution to the scheduler. There are no errors in the logs. Restarting SASServer6 solves this problem and everything returns to normal. We believe that the reason is caused by an overflow of HEAP memory on the 6th server, since we saw peak values in the Garbage Collector logs and at this point a problem could occur. Has anyone else encountered a similar problem? Are there any ways to solve it?

1 REPLY 1
SASKiwi
PROC Star

This type of problem is best raised with Tech Support if you haven't done so already.

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